Privacy policy

Effective Date: 28th April 2025

Welcome to Pearl By Maya ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with us, or make a purchase.

Please read this Privacy Policy carefully. By using our website, you agree to the terms of this policy.

1. Information We Collect

 

We may collect the following types of information:

• Personal Information: Your name, billing address, shipping address, email address, phone number, and payment details when you place an order or create an account.
• Order Information: Details of products purchased, order history, and transaction records.
• Website Usage Information: IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
• Communications: Any information you provide when contacting us via email, forms, or customer service channels.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order, updates, or promotional offers

• Improve our website, products, and services

• Respond to your inquiries and provide customer support

• Maintain legal and regulatory compliance

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies who assist with payment processing, order fulfilment, shipping, marketing, and website hosting.

• Legal Authorities: If required by law or to protect our rights, property, or safety.

• Business Transfers: In connection with any merger, sale of assets, or acquisition.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance website functionality and user experience

• Analyze website usage to improve our services

• Provide targeted advertising (with your consent where required)

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

 

5. Your Choices and Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of incorrect or incomplete data

• Request deletion of your personal information

• Opt-out of receiving promotional emails (you can unsubscribe at any time)

To exercise any of these rights, please contact us at hello@pearlbymaya.com.

 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

 

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.

 

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Pearl By Maya
Email: hello@pearlbymaya.com
Phone: +234 808 4280475